Order Management Cloud gives visibility into orders as they are fulfilled, coordinating the entire process and proactively resolving exceptions.It enables organizations to accurately and effortlessly regulate customer orders through the quote to cash process. It is incorporated with Oracle CPQ Cloud Service (Configure, Price and Quote), inventory cloud service, and financials cloud service to produce a smooth ordering process for standard items, configured items, and continual services.
Centralized & standardized order fulfillment processes and procedures.
Fulfillment process visibility.
Centralized monitoring of order status
Predefined actions to fix problem orders.
Predictable fulfillment processes .
Supply visibility across multiple fulfillment sources Selection of optimal fulfillment source based on delivery time or cost.
Allocation of scarce supply.
Suggestions for alternate sources and substitute items.
Constraint logic to manage allowable user actions
Centralized order monitoring.
Manage order exceptions.
Execute against predictable order managing policies.
Decrease average order cycle times .
Reduce revenue impact of fulfillment issues .
Decrease inventory cost , system cost and order handling cost.
Adapt quickly to new business needs .
Promise orders more accurately.
Increase revenue and customer satisfaction.
Reduce fulfillment costs and order errors.
Increase profitability per order .
More efficient handling of complex orders.
Oracle Global Order Promising Cloud
Oracle Global Order Promising Cloud is tightly integrated with Oracle Order Management Cloud.Oracle Global Order Promising Cloud gives quick, accurate, automated order promising capability on the Cloud to source and schedule each order line minimizing fulfillment costs and maximizing customer service.
Real-time availability checking and order scheduling profitable-to-promise selection among potential fulfillment locations.
Capable-to-promise sourcing to make, transfer or buy supply to fill demand.
Interactive order prioritization and what-if alternative selection.
Assemble-to-order, configure-to-order and pick-to-order item promising.
Tight integration with other Oracle SCM Cloud applications .
Take control of fulfillment sources, timing and delivery.
Respond to Changing Business Conditions.
Lowest cost delivery method that meets the customer need.